Privacy Policy

Last updated: June 18, 2026

1. Who we are

VidLabs operates tryvidlabs.com and provides tools to analyze and remix short-form video content.

2. Data we collect

• Account data: email, name, avatar, auth provider IDs.
• Profile & onboarding data: creator type, platforms, audience details, goals, revenue range, niche, and any other info you provide in onboarding or questionnaire flows. We use this solely to personalize your experience (relevant tools, tips, and recommendations), improve our analytics, and tell you about features that match your profile.
• Usage data: URLs you analyze, generated transcripts, scripts and saves.
• Billing data: handled by Stripe for web purchases and by Apple (App Store) for purchases made in our iOS app; we never store full card numbers.
• Technical data: IP, device, referrer for security and analytics.

3. How we use it

To provide and improve the service, process payments, send transactional emails, prevent abuse, and comply with the law.

4. Sharing

We share data only with processors that run the product: Supabase (database/auth), Stripe (payments), Apple (App Store purchases), Cloudflare (hosting), our email provider, and analytics. We never sell your data.

5. Your rights

You can access, export, correct or delete your data at any time. Email hello@tryvidlabs.com and we'll respond within 30 days. EU/UK users have rights under GDPR; California users have rights under CCPA.

6. Cookies

We use strictly necessary cookies for auth and a small set for analytics. No third-party advertising cookies.

7. Retention

Account data is kept until you delete your account. Backups roll off within 30 days.

8. Children

VidLabs is not for users under 13. We don't knowingly collect data from children.

9. Your privacy choices (CA residents)

VidLabs does not sell or share your personal information for cross-context behavioral advertising as defined under the California Consumer Privacy Act (CCPA/CPRA). You have the right to opt out at any time. Because we don't sell or share your data, there is nothing to opt out of — but if you'd like written confirmation or want to exercise any other CCPA right (access, delete, correct), email hello@tryvidlabs.com and we'll respond within 30 days.

10. AI features

VidLabs uses AI models (including third-party LLM providers) to power analysis, generation, and chat features. When you use these features, your inputs (URLs, prompts, transcripts) are sent to those providers solely to return a result to you. We do not allow providers to train their general-purpose models on your inputs. AI outputs may be inaccurate — review before relying on them. Do not submit sensitive personal, medical, legal, or financial info.

11. Data & tracking summary

A plain-language summary of what we collect and why (mirrors the data we declare in Apple's App Store Privacy Label):

• Linked to you: email, name, creator profile, usage history, saved generations, purchases.
• Used for app functionality: all of the above.
• Used for analytics / product improvement: usage events, device/technical data (aggregated).
• Used for tracking across other companies' apps or websites: none. We do not use third-party ad SDKs and do not share data with data brokers.

12. Copyright (DMCA)

To report copyright infringement, see the DMCA section of our Terms or email hello@tryvidlabs.com.

13. Changes

We'll post material changes here and notify active users by email.

Questions? Contact us.